Privacy Policy

Last Updated: September 7, 2026

Upper East Side Tan (“Upper East Side Tan,” “UEST,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, make a purchase, book an appointment, sign up for a membership, submit a form, or otherwise interact with Upper East Side Tan. By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

Name

Email address

Telephone number

Billing and payment information

Appointment and service history

Membership information

Purchase history

Account or profile information

Date of birth or age-related information when required for our services

Information submitted through waivers, consent forms, cancellation forms, pause forms, contact forms, or other service-related forms

Communications you send to us by email, text message, phone, website forms, or other means

Any other information you voluntarily provide to us

Payment information may be collected and processed through third-party payment processors and service providers. We may not directly store complete credit or debit card information.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies.This information may include:IP addressBrowser typeDevice typeOperating systemPages viewedLinks clickedDate and time of visitsReferring website or sourceGeneral geographic informationWebsite interaction and usage informationWe may use cookies, pixels, analytics tools, and similar technologies to operate our website, understand how visitors use it, improve our services, measure advertising effectiveness, and provide relevant marketing.

3. How We Use Your Information

We may use personal information to:

Create and manage your account or membership

Schedule and manage appointments

Process payments and purchases

Provide tanning, spray tanning, red light, retail, and other services

Process membership cancellation and pause requests

Communicate with you about appointments, memberships, transactions, account activity, or customer service matters

Send confirmations, reminders, service-related notices, and other transactional communications

Respond to questions, requests, complaints, or disputes

Maintain records relating to our customers and services

Prevent fraud, unauthorized transactions, and misuse of our services

Maintain the security and operation of our website and business

Improve our website, services, customer experience, and marketing

Send promotional emails or text messages where permitted by law and according to your communication preferences

Comply with applicable legal, regulatory, and recordkeeping requirements

Protect the rights, safety, property, and interests of Upper East Side Tan, our customers, employees, and others

4. How We Share Information

We may share personal information with third parties that provide services on our behalf, including providers involved in:

Appointment scheduling and membership management

Payment processing

Website hosting and operationEmail and text-message communications

Customer support

Analytics

Advertising and marketing

Fraud prevention and security

Accounting, legal, and professional services

These providers may receive information only as reasonably necessary to perform services for us or as otherwise permitted by law and their applicable agreements and privacy policies.

We may also disclose information where required by law, subpoena, court order, legal process, or governmental request, or when reasonably necessary to protect our rights, customers, employees, property, or business.

We may disclose or transfer information in connection with a merger, acquisition, financing, sale of assets, restructuring, or other business transaction.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to provide website functionality, remember preferences, analyze website traffic, understand visitor behavior, prevent fraud, and support advertising or marketing activities. Some cookies are necessary for the website to function. Other cookies or tracking technologies may be provided by third-party analytics, advertising, or technology providers. Depending on your browser and the technologies used on our website, you may be able to control cookies through your browser settings or through privacy controls provided on our website.Disabling certain cookies may affect the functionality of portions of the website.

6. Advertising and Analytics

We may use third-party analytics and advertising services to understand how people use our website, measure the effectiveness of advertising campaigns, and improve our marketing.These providers may use cookies, pixels, device identifiers, or similar technologies to collect information about your interactions with our website and, depending on the provider, other websites or services.Where required by applicable law, we will provide appropriate choices regarding these technologies.

7. Email Communications

If you provide your email address, we may use it to communicate with you regarding appointments, membership activity, purchases, customer service matters, and other transactions.

8. SMS Privacy Policy

Privacy Policy Disclaimer: SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

SMS Terms & Conditions

1- SMS Consent Communication: Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications: If consent has been given to receive text messages from Upper East Side Tan, messages may be received related to customer care, including responses to customer inquiries and communications regarding appointments, membership accounts, billing questions, and services.

3- Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to customer care and marketing.

4- Potential Fees for SMS Messaging: Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:Opt-in to receive SMS messages from Upper East Side Tan can be done in the following way:

They fill out the form.

6- Opt-Out Method: Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help: For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at uppereastsidetan.com

Additional Options:

If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures: Message and data rates may apply.

Opt out at any time by texting "STOP."For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

Message frequency may vary

9. Payment Information

Payments may be processed by third-party payment processors or membership-management platforms. Those providers may collect and maintain your payment information according to their own privacy policies, security practices, and contractual obligations. We may retain transaction information such as the amount charged, transaction date, payment status, and limited payment-card information necessary for account management, customer service, accounting, fraud prevention, or dispute resolution.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.

11. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, administer memberships, resolve disputes, enforce agreements, comply with legal obligations, prevent fraud, and protect our legitimate business interests. Retention periods may vary depending on the type of information and the purpose for which it was collected.

12. Your Privacy Choices

Depending on where you reside and applicable law, you may have certain rights regarding your personal information. You may contact us to request information regarding personal information we maintain about you or to request that certain information be corrected or deleted. Certain information may need to be retained for legitimate business purposes, transaction records, dispute resolution, fraud prevention, or compliance with applicable law. Requests may be subject to identity verification and any limitations permitted by law.

13. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, content, or practices of third-party websites or services. We encourage you to review the privacy policies of any third-party services you use.

14. Legal and Fraud-Prevention Purposes

We may retain, use, or disclose information when reasonably necessary to investigate or address suspected fraud, unauthorized transactions, chargebacks, payment disputes, violations of our policies, security incidents, or other unlawful activity. We may also provide relevant information to payment processors, financial institutions, legal advisors, government authorities, or other appropriate parties where permitted or required by law.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, services, technology, or applicable legal requirements.When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: https://www.uppereastsidetan.com/contact-us.